Shipping

Packages are typically dispatched within 1 to 5 business days after your order has been validated. These processing times are already included in the delivery estimates. Your package is carefully packed to ensure it arrives in perfect condition. Once your package is shipped, you will receive tracking number(s) via email to monitor the progress of your order.

Delivery in Europe If you live within the European Union, delivery costs are €2.90. If you reside in Europe but outside the European Union, delivery costs remain €2.90. Delivery times for Europe are 10 to 30 business days. However, packages may arrive sooner than expected. If delivery times are exceeded and you have not yet received your package, please contact us.

Delivery in France If you reside in France, we offer complimentary shipping! Delivery is completely free for you. Delivery times are 10 to 15 business days in France (excluding weekends and holidays). However, it’s possible for packages to arrive sooner than expected. If 15 business days have passed and you have not received your order, please check your package tracking and contact us if necessary.

Delivery to the United States For our customers in the United States, we extend the same care and dedication to shipping your products. Packages are typically delivered within 10 to 15 business days after being dispatched. We offer shipping at a flat rate of €2.90 to addresses within the United States. Should you encounter any issues with your delivery, please reach out to us for assistance.

Delivery in Spain Customers in Spain can expect their packages to arrive within 10 to 30 business days after dispatch. We offer shipping at a flat rate of €2.90 for deliveries within Spain. We ensure that your items are packaged securely for the journey. Should you have any concerns about your delivery, feel free to contact us, and we’ll be happy to help.

Delivery to Mexico For our valued customers in Mexico, delivery typically takes between 10 to 30 business days from the date of dispatch. The delivery fee remains consistent at €2.90 for addresses outside of Europe. We understand the importance of timely delivery, and we strive to ensure that your package reaches you securely. If you encounter any issues with your delivery, please don’t hesitate to contact us.

Delivery to England Customers in England can expect packages to arrive within 10 to 15 business days after dispatch. Just like in France, delivery is available at a flat rate of €2.90 for addresses in England. Our team ensures that your items are carefully packaged to minimize the risk of damage during transit. Should you have any questions or concerns regarding your delivery, please feel free to reach out to us, and we’ll be glad to assist you.

Delivery to the Rest of the World If you reside outside of Europe, delivery costs are €2.90. Delivery times for international delivery are 10 to 30 business days. If you have placed an international delivery order and your package has not been delivered after 30 business days, please contact us.

Haven’t Received Your Package Yet? If 60 days have passed since the day of your order and your package has not yet been delivered due to reasons such as:

  • Lost or stolen package
  • Package marked as delivered in tracking but not received
  • Package still in transit
  • Package delayed
  • Package shipped late

Then we invite you to contact us via email to arrange for the free re-shipment of the affected products or a refund for them.

If your order was placed less than 60 days ago and you have not yet received one or more of your packages, we ask for your patience for a few more days. Please feel free to reach out to us if your package is still undelivered 60 days after your order date.

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